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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Petals Weddings

March 14, 2023

5  out of  5 rating by Petals Weddings
"Valerie is amazing and always so easy to work with. We appreciate everything she does for us. It helps our business run smoother."

Laurie Overcash

January 6, 2023

5  out of  5 rating by Laurie Overcash
"I cannot thank Emily Ashford enough for helping us transition from another insurance company that used, what felt like, scare tactics to keep us from leaving. Emily went to bat for us when they gave us a hard time about leaving by overseeing the transition. She helped catch any possible errors that could have resulted in us not getting our refunds. She had our backs. She is truly our hero. She literally saved us thousands of dollars on our new policies with much more coverage. Thank you State Farm for having truly amazing employees like Emily Ashford. We are so happy to be a part of the State Farm Family."

Amanda Nash

December 31, 2022

5  out of  5 rating by Amanda Nash
"I spoke to Joyce S. Regarding my rate increase with my former insurer of Geico and explained how our 6 month rate had raised $100 twice and that nothing with our policy had changed. I sent her over my policy documents for her to review and she advised we had very low coverage that we would not be properly protected in the event of an accident. Joyce provided us our quote within moments matching our former policy and then asked if she could quote us the coverage she’d recommend which was over double coverage and at a $100 per month savings on our vehicles. She was not pushy and said when we decided to change over to let her know and she’d be willing to help. I contacted her and scheduled an appointment to switch over our policy and she walked me thru every step and explained everything thoroughly. It was the best experience I’ve ever had dealing with an insurance agent! Joyce was a pleasure to work with and I can’t wait until we purchase a home to bundle our home owners with this policy as well!"

Dan Platt

November 16, 2022

5  out of  5 rating by Dan Platt
"Ian was fantastic. Rates were lower than I expected and I could not be happier with them."

Stacey Hayhurst

September 7, 2022

5  out of  5 rating by Stacey Hayhurst
"Highly recommend Arty, Ian and team! Great service and I got a lower quote too! Win, Win!!"

Frank Antonucci

August 28, 2022

5  out of  5 rating by Frank Antonucci
"My wife & I recently moved to Viera/Melbourne from the Charleston SC area. Our longtime local agent in Mount Pleasant SC recommended the Arty Pagan Agency. Ian Poe immediately reached out to me & helped us with the best coverage & the fairest rates. Based on my communications with Ian Poe, it appears the 10 yrs of great State Farm service in SC we had, will continue in Fl! Ian Poe walked me through every step, ensuring I understood & agreed with our coverage. The other major insurance companies may adverstise with a cool looking tadpoles, but Ian & State Farm provides you with personal service you're not going to get with those other national insurance companies. I was so pleased with Ian's efforts, I recommend buyer's reach out to Ian Poe & the Arty Pagan agency when looking for insurance coverage!"

Nancy Giangrisostomi

August 26, 2022

5  out of  5 rating by Nancy Giangrisostomi
"This is an outstanding agency for all of your insurance needs. Arty goes above and beyond to meet the expectations of all of his customers. His staff is very helpful as well, especially Valerie Williams. She always answered my questions and resolved all of my issues. She even helped investigate a problem I had with a new agency after I moved from Melbourne . These folks feel like family."

Kevat Patel

August 24, 2022

5  out of  5 rating by Kevat Patel
"Ian Poe is the best out there. Most helpful. Excellent customer service and so knowledgeable. Willing to go above and beyond and get use the best out of our service. Would recommend him and this agency to everyone. This branch has always taken care of us and our cars without any issues."

Geeta Raaj

August 9, 2022

5  out of  5 rating by Geeta Raaj
"So happy I moved from where I was to StateFarm, I should have done that years ago. Had the very best staff I dealt with. From the receptionist to Mr. Ian Poe, I was cared for and educated in great detail and it enabled me to switch in an instant. Very happy I am with you now!"

Derek Notman

July 11, 2022

5  out of  5 rating by Derek Notman
"Emily Ashford is the BEST insurance agent we have ever worked with! Arty Pagan is lucky to have her on his team. Emily has helped us through a nightmare with Citizens. In all my years working with insurance agents I have never worked with a more attentive, responsive, helpful, and friendly agent as I have with Emily. If you are looking for help with your insurance I highly recommend you speak with Emily!"

Anh Le

July 3, 2022

5  out of  5 rating by Anh Le
"Brenda Stocum at Arty Pagan was great, she is friendly and knowledgeable. She walked me through all my insurance needs; from home to automobile insurance. Brenda always returned my call within minutes and making payment over the phone is a real time saver."

Wanda Rush

April 28, 2022

5  out of  5 rating by Wanda Rush
"Wonderful all was excellent. We were very pleased with our service."

Christopher Stocum

December 27, 2021

5  out of  5 rating by Christopher Stocum
"A friendly staff with a lot of information on the different services provided by an ESTABLISHED, REPUTABLE company."

Evan Ristow

October 28, 2021

5  out of  5 rating by Evan Ristow
"Ian Poe helped me with a renter's insurance and personal property insurance policy. He was understanding and helpful throughout the whole process."

rachel cawthorn

October 28, 2021

5  out of  5 rating by rachel cawthorn
"Worked with Danielle to get two homeowners policies and she absolutely nailed it!! She was helpful, informative, responsive and got it done very quickly. Would highly recommend!!"

Kimberly Begonia

October 19, 2021

4  out of  5 rating by Kimberly Begonia
"When did y’all move? I’ve been a customer for over 20 years and happy to stay with SF Arty Pagan!"

Cathy Schrader

October 12, 2021

5  out of  5 rating by Cathy Schrader
"I've been with Arty Pagan State Farm since 2003. Every associate I have spoken to have been professional and consistently go above and beyond to meet our needs. I would highly recommend Arty Pagan and his associates to meet (and exceed) your insurance needs~!!! Most recently purchased home insurance through State Farm and Danielle truly went above and beyond to make it happen ~ Thank you Danielle ~!!!"

Taylor Bodeman

October 5, 2021

5  out of  5 rating by Taylor Bodeman
"I am extremely pleased with the service I have received from State Farm. Ian was amazing in keeping in touch with me, and finding me the best rate with the most coverage for my car. I was very surprised at how cheap I could get such great coverage with State Farm! Ian explained the coverages to me and made it easy to decide to switch my policy to State Farm."

Kerstin Burns

September 29, 2021

5  out of  5 rating by Kerstin Burns
"Ian Poe was extremely knowledgeable, friendly, and made the process as easy as possible. In a time when prices of everything is going up it was amazing that our insurance premiums went down while increasing quality. We could not be happier."

Katherine Fenn

June 17, 2021

5  out of  5 rating by Katherine Fenn
"Joyce Sawyer was awesome to work with! I can sleep so much better at night knowing I’m insured with a good insurance company that will take care of me. Joyce was honest and helped get everything approved and got me a fabulous deal for auto and a great price for homeowners and umbrella coverage to protect my home and my assets. I felt she got my the best coverage for a great price with the State Farm name! I couldn’t be happier. Talk to Joyce and get set up! She will take amazing care of you and is very honest and transparent."

Mark Brackett

April 12, 2021

5  out of  5 rating by Mark Brackett
"Just when my wife and I thought customer service was a thing of the past, we spoke with Arty Pagan and his staff about helping us purchase a home from a family member. We had spoken to several other mortgage providers about the home purchase but none of them could provide a product that worked for us or our family member. Thanks to Arty Pagan’s partnership with Rocket Mortgage he was able to help us get a mortgage that benefited both of us. Since they were so helpful with the purchase of our home, we requested a quote for homeowners insurance from them. When Joyce gave us the quote she included a quote for auto insurance as well. It turns out thanks to the bundle with our home and auto we were able to save around $800 per year. The insurance quoted was not only cheaper than our current insurance but it was much better coverage! If you are looking to purchase a home or get a quote on insurance, my wife and I highly recommend Arty Pagan - State Farm!"

Deein Coats

April 8, 2021

5  out of  5 rating by Deein Coats
"joy was so helpful in the process of bundling my car & home insurance. it’s something that is still very new to me and she explained everything perfectly and was able to get me decent rates even with having issues with my license. she kept me informed and updated at all times!"

Rita Dagher

March 12, 2021

5  out of  5 rating by Rita Dagher
"I am extremely happy with Miss Joyce Sawyer help. She conducted it with high level of professionalism and kindness."

Gary Hershgordon

February 10, 2021

5  out of  5 rating by Gary Hershgordon
"Joyce Sawyer has been AWESOME to deal with. Her knowledge, advise, and suggestions of policies has been excellent. In addition I really appreciate patience and kindness throughout the entire process. In addition the entire staff has been knowledgeable and polite. GREAT JOB JOYCE!!!!"

Melanie Rodriguez

January 29, 2021

4  out of  5 rating by Melanie Rodriguez
"BEWARE! Bait and Switch! Quoted $340 a month so I left my insurance company I had. Then get a bill and it’s over $500. Poor customer service. Once quoted they shouldn’t be able to switch it up on you especially that large of an amount. Edit: I changed my rating to a 4 start because I believe Arty did his best to fix this and it was not him but an employee who didn’t rate my daughter correctly even though we gave him all the information need."