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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hugo Andrés Acuña Chavarria

Hugo Andrés Acuña Chavarria

July 3, 2025

5  out of  5
rating by Hugo Andrés Acuña Chavarria
"Excellent service, thank you Maria and Carl, you are the best, 💯 Recommended"
We responded:
"Thank you, Hugo!!!"
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Timothy Coffey

June 25, 2025

5  out of  5
rating by Timothy Coffey
"Maria was awesome helping us with our insurance issue. I would put six or seven stars on here if I could. This insurance company has always been there for us always a helping hand."
We responded:
"Awesome! Thank you, Timothy! I’m so glad that you had a great experience working with Maria. She’s always so helpful to our customers. Thank you for your business! "
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jannine ragan

June 25, 2025

5  out of  5
rating by jannine ragan
"Michelle has been very helpful working with me since December 2024. I had insurance coverages requiring updates and reevaluation. She was so considerate and patient. She always returned my phone calls. She is such a blessing and asset to State Farm Insurance."
We responded:
"Thank you, Janine! Michelle is a dedicated insurance professional with a strong desire to help people. I’m glad you had a positive experience working with our office. We appreciate you!"
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Mary Rogers

June 24, 2025

5  out of  5
rating by Mary Rogers
"Carl who helped me today was amazing! Asked all the right questions, pleasant and professional, and got the job done quickly! Highly recommended; thanks so much Carl!!!"
We responded:
"Thank you, Mary! Karl is pleasant and professional while getting the job done - helping our customers find solutions to their insurance issues. Thank you for giving us a chance to earn your business!"
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Ian Kennedy

June 23, 2025

5  out of  5
rating by Ian Kennedy
"No one likes Insurance... no one gets excited about paying your premiums... no one relishes the prospect of submitting a claim when the worst happens! With Arty Pagan State Farm, and especially Michelle Garrett, I have absolute confidence that my best interests are being protected. I have been a client of Arty Pagan State Farm with my personal home, auto, and life policies, and my commercial auto policies for around 15 years and have always been 100% satisfied. Michelle Garrett has been my go to person and has handled all of my questions and concerns with genuine care and true professionalism. When you need insurance for all of the things in our lives we do, these are your people!"
We responded:
"Thank you, Ian, my friend!!! We appreciate you allowing us to handle your auto, home, and life insurance for so many years! Michelle is another rock star in this agency, and we are fortunate to have her with a group of dedicated customer focused teammates. We appreciate you!"
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James Balling

June 23, 2025

5  out of  5
rating by James Balling
"Brenda Stocum was OUTSTANDING! Great customer service, friendly, knowledgeable and quick. I would want her on my team! She was friendly and very helpful! Give her a raise!"
We responded:
"Thank you, James! Brenda is a rock star on our team. I’m so happy she was so helpful to you. Thank you for your business!"
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Dereck Parker

June 23, 2025

5  out of  5
rating by Dereck Parker
"Jim McCarl has been great. Quick to answer questions and helpful finding the best policies available for my family."
We responded:
"Thank you, Dereck! I’m so happy that Jim has been so helpful to you. Thanks for trusting us to handle your insurance needs."
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Marlene Couch

June 23, 2025

5  out of  5
rating by Marlene Couch
"Michelle Garrett was extremely helpful. She showed me options and explained the differences. I would recommend the office to friends and family"
We responded:
"Thank you, Marlene! I’m so happy that Michelle has been so helpful to you! Thank you for your recommendation! "
Profile photo of Ana Cruz

Ana Cruz

June 23, 2025

5  out of  5
rating by Ana Cruz
"I worked with Emily Ashford to get my auto and renters insurance. Let me just say I have never had such a pleasant, no stress experience such as this. She answered all my questions, with ease. She offered suggestions to help me make decisions. My first time with State Farm and Emily is the main reason why!"
We responded:
"Thank you, Ana! Emily takes pride in professionally advising customers on auto and renters insurance as well as homeowners insurance and life. We appreciate you giving us the chance to earn your business! "
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Stan Zoubek

June 23, 2025

5  out of  5
rating by Stan Zoubek
"Jim helped me through the entire process on insurance for a new construction home, everything went so smoothly the whole way! And a better price on car insurance than I had with my previous carrier. Very happy."
We responded:
"Thanks, Stan! I’m so happy to know that you had such a good experience with Jim and our office. Thank you for giving us the opportunity to insure your new home and cars, and best wishes!"
Profile photo of Norma Hubble

Norma Hubble

June 20, 2025

5  out of  5
rating by Norma Hubble
"I cannot say enough about Emily she is so helpful, asks great questions to really find out what you need and is very professional."
We responded:
"Thank you, Norma!!!"
Profile photo of Jorge Perez

Jorge Perez

June 20, 2025

5  out of  5
rating by Jorge Perez
"I recently had the pleasure of working with Emily Ashford from Arty Pagan - Sate Farm, and she made the insurance process nice and easy. She is friendly, knowledgeable, and always ready to answer my questions. I highly recommend Arty Pagan agency and Emily Ashford to anyone looking for an insurance agency that puts customers first. Thank you"
We responded:
"Thanks for that great review, Jorge! I’m glad you had such a positive experience with our office!"
Profile photo of Steven Penuel

Steven Penuel

June 19, 2025

5  out of  5
rating by Steven Penuel
"Emily helped transfer my insurance from MO. To FL. She made it an easy process and explained everything . She is friendly , professional and very knowledgeable ! I highly recommend Arty Pagan State Farm for your insurance needs! Thank you , Emily!!!"
We responded:
"Thank you, Steven!!! Welcome to Florida!"
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Dee Faulusi

June 19, 2025

5  out of  5
rating by Dee Faulusi
"Emily is my agent at State Farm. Emily is very professional at her job and extremely knowledgeable,…easy to work with! I highly recommend Emily for all your insurance needs."
We responded:
"Thank you, Dee! Emily does a great job for our customers! "
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Howard Fulton

June 18, 2025

5  out of  5
rating by Howard Fulton
"Emily is always super helpful. She truly tries to understand what you are trying to accomplish. I highly recommend Artie Pagan’s State Farm office."
We responded:
"Thank you, Howard. So many people appreciate Emily. She is a rock in our agency. Thank you for allowing us to handle your insurance for so many years!"
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Cameron Cheek

June 18, 2025

5  out of  5
rating by Cameron Cheek
"Always responsive and helpful, Brenda Stocum specifically went above and beyond to resolve an issue with my claim being delayed on the corporate side. I appreciate her taking the time in her busy schedule to prioritize my issue, which has lasted for 5 weeks by the way, and solve it for me. She even followed up with me to make sure the issue was resolved. 11/10 Customer service, thank you Brenda!!!"
We responded:
"Great review! Thanks, Cameron. I'm so happy that Brenda was able to help you navigate through the claims process and get you to a resolution. That is how we advocate for our customers. Thank you for giving us the opportunity to serve you. "
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Dave Bigglesworth

June 18, 2025

5  out of  5
rating by Dave Bigglesworth
"Emily from State Farm helped us with boat insurance. She was pleasant, very responsive, and she found me the coverage I need. I feel I’m in good hands. Thanks!"
We responded:
"Thank you, Dave! "
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Joseph roulo

June 18, 2025

5  out of  5
rating by Joseph roulo
"It’s been almost a few years since I last posted here, however, I felt it was necessary to rate at a five star again! Emily from this office came to the rescue and helping me with my auto insurance and DMV situation. Sam was also great in helping me this year as well to make some homeowners insurance changes! The knowledge both of these associates have , their persistence , and their communication as simply superb! Thank you"
We responded:
"Thanks for your kind comments, Joseph! Jayneen is our team leader. She is extremely knowledgeable and has over 16 years experience in the insurance business. I’m so happy that she was able to set you up with the best rate and coverage for your homeowners and auto insurance. I’m also glad that she took the time to explain the policy details. Thanks, again."
Profile photo of Sharon Fairy

Sharon Fairy

June 9, 2025

5  out of  5
rating by Sharon Fairy
"The office was delightful! Jim McCarl, whom I had the pleasure of working with this morning, reviewed my accounts step by step making sure I was informed and understood the information presented to me. We tweaked a few things and updated my coverage to fit the family’s needs. I left feeling a little more secure in our crazy world! State Farm has always been there when my family needed them. Thank you Jim"
We responded:
"Thanks for that great review, Sharon! I'm so happy to know that you had a such a positive experience with Jim and our office. We appreciate you letting us serve you and for being a long-term State Farm customer!"
Profile photo of Malak Hammad

Malak Hammad

June 5, 2025

5  out of  5
rating by Malak Hammad
"I had an outstanding experience working with Arty Pagan and his teammate Brenda at State Farm Insurance Their professionalism, knowledge and dedication truly set them apart. They took the time to explain all my options clearly making sure I felt confident in my decisions. Brenda's attention to detail and commitment to finding the best coverage tailored to my current needs (unfortunately was recently in a car accident) made the entire process seamless and stress-free. Beyond their expertise Brenda was incredibly friendly approachable and responsive I have known Arty for years and his agency is currently ensuring three of my vehicles as well as my home If you are looking for a reliable, knowledgeable and trustworthy insurance agent I wholeheartedly recommend Arty Pagan and his team."
We responded:
"Thank you, Malak!!! That’s is such a wonderful review for Brenda and our team. Brenda loves making customers happy. We sincerely appreciate you allowing our office to serve you for so many years. "
Profile photo of Felipe Cardenas

Felipe Cardenas

June 2, 2025

5  out of  5
rating by Felipe Cardenas
"Excellent!"
We responded:
"Thank you, Felipe!!!"
Profile photo of Anh Le

Anh Le

June 2, 2025

5  out of  5
rating by Anh Le
"Brenda Stocum at Arty Pagan is professional as best. Within few minutes she show me how I can pay less than the price of the water bottle at Disney to have all my three policies doubled the cover for property damage. Thanks Brenda!"
We responded:
"Thanks so much for this feedback, Anh. Brenda does a great job for our customers and I’m so happy that she was able to help you with your home and auto insurance needs. We appreciate you doing business with our office. Thank you!"
Profile photo of Ms. Jan

Ms. Jan

May 30, 2025

5  out of  5
rating by Ms. Jan
"I am very happy to have chosen this State Farm location. They were great. My agent Emily Ashford really stands out on being patient, prompt, and diligent in helping me get the best rate and coverage. Thank you. Ms. Ashford."
We responded:
"Thank you, Ms Jan! I’m so happy that Emily was able to help you get the best rate and coverage! Thank you for giving us the opportunity to earn your business."
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Marcie Engel

May 29, 2025

5  out of  5
rating by Marcie Engel
"The entire office was amazing to work with! Especially Brenda! I appreciate all of you in this office! Would highly recommend them!"
We responded:
"Thank you, Marcie!!! We appreciate you giving us the opportunity to earn your business!"
Profile photo of Chetty Art

Chetty Art

May 20, 2025

5  out of  5
rating by Chetty Art
"Brenda was very professional, personable, helpful, and easy to work with! She explained all the coverages to best fit my needs and it was a fantastic experience. This is why I love State farm, their employees are great and make it easy! Thanks again Brenda! You rock!!"
We responded:
"Thanks for the very kind words! Brenda does a great job advising customers on coverages. I’m so happy that she was able to do that for you. Thank you for choosing our office for your insurance needs. We appreciate you!"