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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


September 20, 2023

5  out of  5 rating by S R
"I found these folks to be the best -- post covid. No one wanted to work I presume. Florida is becoming notoriously expensive to insure but I am glad I ran into Danielle and team. Their rates are still reasonable and if they can't insure they will look around too. Great customer service and execution."

Patricia Johnson

September 8, 2023

5  out of  5 rating by Patricia Johnson
"I have been under State Farm for more than 30 years, and Arty Pagan's office since moving here in November 2017. They have always been responsive, informative and helpful in any event I have contacted them for assistance. I feel the rates are fair and would commend them to any who are considering an insurance change."

Brittany Svitak

September 6, 2023

5  out of  5 rating by Brittany Svitak
"Jim was very helpful answering ALL my questions and got me a great rate! Highly recommend!"

Kim Diatlovich

August 31, 2023

5  out of  5 rating by Kim Diatlovich
"Alicia Casey took the time to fully explain the aspects of my policy. She is well versed in knowledge of home owner's policys. I would recommend her highly."

Diana Moore

August 28, 2023

5  out of  5 rating by Diana Moore
"I just had the pleasure of working with McKayla Herrera. McKayla was wonderful. The process of getting Home Owners coverage and auto coverage was quick and easy. She helped me to get the best coverage for my needs. Thank you so very much!"

Kristin Dale

August 19, 2023

5  out of  5 rating by Kristin Dale
"McKayla was great to work with! She was professional and always responded to my messages in a timely manner when she wasn't available to speak with me. I initially contacted State Farm for an auto insurance quote. I also ended up switching my homeowners insurance as well."
Profile photo of Eleanor Cockw

Eleanor Cockw

August 10, 2023

5  out of  5 rating by Eleanor Cockw
"We have always gotten the very best help from Valerie. She is so helpful, so sweet and personal, just the best. Can't say enough great things about her. We love her."

Cb clemens

August 9, 2023

5  out of  5 rating by Cb clemens
"Thank you !"

Cecil m messer

August 9, 2023

5  out of  5 rating by Cecil m messer
"Jim at Arty Pagan was great. He took care of all our insurance needs in a fast and easy. I would recommend him for all your insurance needs. Thanks Jim, good job."

Donald Knight

August 3, 2023

5  out of  5 rating by Donald Knight
"Jim handled my insurance policy efficiently and professionaly. Jim's patience and his kind demeanor are a credit to State Farm and Arty Pagan's team."

Kyle Kimberley

July 31, 2023

5  out of  5 rating by Kyle Kimberley
"Treated excellent, and Jim was a great help!"

Jorge Pesquera

July 25, 2023

5  out of  5 rating by Jorge Pesquera
"My experience with Jim was great. He answered all my questions with no issues. The process did not felt rushed. Everything went at my own pace. I really liked working with him."


July 24, 2023

5  out of  5 rating by Nicole
"Moved to the Florida from out of state and Jim was great with explaining and helping me set up coverage for my vehicle."

Alexis Richter

July 24, 2023

5  out of  5 rating by Alexis Richter
"Alicia, Ian,and Brenda at Arty pagan insurance are always so helpful. Alicia always calls me to remind me to pay my insurance,auto,house and flood insurance. In this busy world it's nice to know that someone is looking out for you. Today I received a text from Alicia saying my Fema insurance had expired. If she hadn't texted me, I would have completely forgotten it. Not a good idea during hurricane season. I called and Ian was so professional. He took my payment on the phone and I was good to go, that simple. Thank you for making g my life so much easier. I would highly recommend them."

Holly F

July 24, 2023

5  out of  5 rating by Holly F
"My experience with Jim McCarl was very pleasant. He took the time to explain many options for my car insurance, he was very friendly and a pleasure to talk with and do business with. I will most definitely recommend him to anyone that I know looking for insurance options. Thank you again Jim!!"

Ryan VanAelst

July 13, 2023

5  out of  5 rating by Ryan VanAelst
"McKayla has been wonderful to work with through the quoting process. I am happy to be switching to a local agency."

Jacob Sharpe

July 12, 2023

5  out of  5 rating by Jacob Sharpe
"Handled everything professionally and fast and affordable coverage"

Mike C

July 10, 2023

5  out of  5 rating by Mike C
"The service was great by McKayla Herrera. State Farm hits out of the park. Thanks for your hard efforts working out my son's insurance, he is very happy."

Michelle Huffman

June 27, 2023

5  out of  5 rating by Michelle Huffman
"Jim McCarl was great! He was honest and extremely knowledgeable and helpful. I look forward to working with this office."

Kevin Aguila

June 26, 2023

5  out of  5 rating by Kevin Aguila
"Very helpful and gave a lot of information in order for me to make the best decision. Great to work with and very happy with the turnout"

Christina Sorbin

June 23, 2023

5  out of  5 rating by Christina Sorbin
"Jim was very pleasant, fast and informative. He also saved me big money!!!"

Trevor Herntier

June 22, 2023

5  out of  5 rating by Trevor Herntier
"A big thanks to Jim McCarl for his knowledgeable transfer of my insurance. I've got more coverage at a better price that I had previously and he took the time to explain what every line on the coverage meant. Great work!"

Jessica Vega

June 22, 2023

5  out of  5 rating by Jessica Vega
"Both Jim and Alicia have been more than helpful. I appreciate their diligence in assisting me with everything I needed. Thank you!"

Eric Ross

June 21, 2023

5  out of  5 rating by Eric Ross
"Outstanding assistance; was able to save several hundred dollars for better policy options."

Troy Hall

June 20, 2023

5  out of  5 rating by Troy Hall
"Jim was super helpful for getting me a quote and signed up. Super responsive and he made the process super easy. Highly recommend."