State Farm® Insurance Agent Arty Pagan

"The office was delightful! Jim McCarl, whom I had the pleasure of working with this morning, reviewed my accounts step by step making sure I was informed and understood the information presented to me. We tweaked a few things and updated my coverage to fit the family’s needs. I left feeling a little more secure in our crazy world! State Farm has always been there when my family needed them. Thank you Jim"

"I had an outstanding experience working with Arty Pagan and his teammate Brenda at State Farm Insurance Their professionalism, knowledge and dedication truly set them apart. They took the time to explain all my options clearly making sure I felt confident in my decisions. Brenda's attention to detail and commitment to finding the best coverage tailored to my current needs (unfortunately was recently in a car accident) made the entire process seamless and stress-free. Beyond their expertise Brenda was incredibly friendly approachable and responsive I have known Arty for years and his agency is currently ensuring three of my vehicles as well as my home If you are looking for a reliable, knowledgeable and trustworthy insurance agent I wholeheartedly recommend Arty Pagan and his team."

"Excellent!"

"Brenda Stocum at Arty Pagan is professional as best. Within few minutes she show me how I can pay less than the price of the water bottle at Disney to have all my three policies doubled the cover for property damage. Thanks Brenda!"

"I am very happy to have chosen this State Farm location. They were great. My agent Emily Ashford really stands out on being patient, prompt, and diligent in helping me get the best rate and coverage. Thank you. Ms. Ashford."

"The entire office was amazing to work with! Especially Brenda! I appreciate all of you in this office! Would highly recommend them!"

"Brenda was very professional, personable, helpful, and easy to work with! She explained all the coverages to best fit my needs and it was a fantastic experience. This is why I love State farm, their employees are great and make it easy! Thanks again Brenda! You rock!!"

"Emily helped us to obtain home owners insurance for our new home. She was very knowledgeable, thoughtful, and professional. I highly recommend her."

"Maria was helpful helping me pay my home owners policy. Not only did she help me do it, she saved me $56 dollars by catching that there was a fee attached to paying with a credit card. She was very pleasant, kind & professional. I could not ask for better service. Thank you so very much."

"I must say that if service is important, Karl Leech, is at the top. I was so frustrated trying to obtain car insurance that I had almost given up. I then went into State Farm in Melbourne and Karl took the pain and frustration out of the entire process and within 30 minutes my vehicle was covered. Karl made this process painless and achieved the task at hand. Thanks Karl"

"Thank you so much Karl, for your excellent customer service. You were very professional, you listened to my needs and concerns and therefore have earned me back as a customer. Keep up the great work!"

"Great effort to reduce my auto insurance costs. Super, super!"

"Jim and Emily are the best. got me in and out and provided superior customer service. I think that's the goal in the Insurance Industry which is providing good quality Customer Service and Jim and Emily certainly exceeded my expectations. they were easy to work with and looking forward to working with them again when my quote comes up for renewal."

"Jessica is a great agent, she always pays attention to the little details and makes sure everything is taken care of properly. You can tell she loves her job and its not just a pay check for her like some past agents I've dealt with."

"Jim, our agent, rescued us from the incompetence of another agent, who we had been referred to. I have been with State Farm for 40+ years and can unequivocally state that Jim is one of the best Insurance Agents, I have had the pleasure of dealing with; he is professional, competent and is immediately responsive to his client’s needs."

"As a first time client of State Farm, though no stranger to home and auto insurance, I was pleasantly surprised at the professional services I received. Not only did they bundle my quality products at an unanticipated savings, but Jim McCarl sealed the deal with his winning customer service style. He was friendly, knowledgable, and timely! Dealing with Arty Pagan - State Farm Insurance, felt like chatting with trusted friends. A 5 star rating is not enough."

"Brenda was so helpful during a stressful situation and got everything fixed for me!"

"Brenda was extremely helpful and had the answers to my questions. Have always had great customer service at this location."

"Very nice, polite and professional"

"Save yourself the stress and hassle, find an agent who cares!"

"We've been using Arty's office for 20 years for all of our insurance needs. It has gone down hill slowly over the last 10 years. Apparently, they spend their time getting reviews rather than doing their job because the lack of attention to detail and customer service has gone from a 8 out of 10 in 2005 to a 2 out of 10 in 2025! Valarie left and she was the ONLY reason we stayed. She was competent and always provided excellent costumer service. We will be moving to another agent asap!"

"Emily Ashford, Great Insurance rep for Arty Pagan State Farm Ins. Patient, informative and just a pleasant experience. Thank You!"

"Emily was exceptionally courteous and knowledgeable"

"A current State Farm customer wanting to discuss the transfer of our relationship from an agent in Naples to be closer to home. Felt totally put down because my wife and I live in Palm Bay, guess not respectable enough since we don't live in Viera, truly a sad commentary on Community to a new resident of Florida. Client contact to check out possibility of appointment to just to meet a representative was to call me back..never bothered to reach out. Overall, it was a disappointing experience with a company that boasts almost a five-star rating and champions customer service excellence."

"Jim McCarl was very helpful with my insurance needs. He was extremely knowledgeable and answered all of our questions. He was both professional and friendly in all interactions."