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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sandi Jawed

March 14, 2025

5  out of  5
rating by Sandi Jawed
"I had a wonderful experience with Brenda sorting out car insurance. She answered every email and phone call with professionalism, understanding, and knowledge. Things could not have worked out better when all was said and done. Thank you, Brenda, for a walking me through the process and for adjusting our policy!"
We responded:
"Thanks for the great review, Sandi. Brenda does a great job providing outstanding service to our customers. Thank you for giving us the opportunity to earn your business!"
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Cecille Washington

March 13, 2025

5  out of  5
rating by Cecille Washington
"I had the tremendous pleasure to work with Jennifer with my insurance policies. She was extremely detailed in her knowledge and her customer service was impeccable."
We responded:
"Thank you, Cecille. Jessica is one of our rock star agents. I’m so happy that you had a great experience with our office. Thank you for giving us the opportunity to earn your business!"
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David Roden

March 13, 2025

5  out of  5
rating by David Roden
"Emily has been great to work with during my transition to Florida. Thank you"
We responded:
"Thank you, David. I’m so happy that Emily was able to help you with your transition here! Welcome to Florida!"
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Chris Corsbie

March 12, 2025

5  out of  5
rating by Chris Corsbie
"I've been a client of Arty Pagan's office for decades as I've moved in and out of Florida during my career. Always found them to be exceptionally responsive and helpful in keeping rates down. Most recently Brenda Stocum found a way to knock a chunk off my auto insurance. She's very helpful and it's much appreciated."
We responded:
"Thank you, Chris!!! We appreciate you being such a long-term, loyal customer. I’m so happy that Brenda was able to find you some savings on your auto insurance. Your endorsement really means a lot to us! "
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Janet Nguyen

March 3, 2025

5  out of  5
rating by Janet Nguyen
"Emily is the sweetest and very personable, I highly recommend!!"
We responded:
"Thanks you, Janet! Emily is a rock star!"
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Marvin Rhodes

February 26, 2025

5  out of  5
rating by Marvin Rhodes
"Brenda was very helpful and went out of her way to help me solve a problem with my State Farm drive safe app without her help I would’ve been lost. I would highly recommend Brenda’s help at this State Farm office to anyone thank you again Brenda you are awesome! Marvin"
We responded:
"Thank you, Marvin! Brenda does a great job. I’m so happy that she was able to help you with your DSS app. Thank you for allowing us to earn your business! Have a great day!"
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martin huff

February 26, 2025

5  out of  5
rating by martin huff
"Emily has been awesome to work with since moving to Florida."
We responded:
"Thank you, Martin! I’m so glad that Emily has been able to help you. We appreciate you allowing us to earn your business!"
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Orlando Jardines

February 6, 2025

5  out of  5
rating by Orlando Jardines
"Rapido,eficiente,buena atencion todo perfecto. Muchas garcias"
We responded:
"Thank you, Orlando!!!"
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Harvey Kriegsman

January 31, 2025

5  out of  5
rating by Harvey Kriegsman
"Very personable and knowledgeable"
We responded:
"Thank you, Harvey!"
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Todd Olson

January 27, 2025

5  out of  5
rating by Todd Olson
"Fantastic people to work with. Highly recommend."
We responded:
"Thank you, Todd! We appreciate you giving us the opportunity to earn your business!"
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Jose Roberto Nogueira Neto

January 17, 2025

5  out of  5
rating by Jose Roberto Nogueira Neto
"I had an excellent experience working with Emily at State Farm. She was incredibly professional, knowledgeable, and always quick to respond to my questions and concerns. Emily made everything easy, from setting up my policy to assisting with its cancellation when my sailing plans changed. Her friendly attitude and attention to detail truly stood out, and I appreciate the level of care she provides. I look forward to working with Emily and the team again when I return to the area. Highly recommend!"
We responded:
"Thank you, Jose! We appreciate you giving us the opportunity to earn your business. Best wishes on your travel! "
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David Johnson

November 18, 2024

5  out of  5
rating by David Johnson
"I can’t speak highly enough about the exceptional service McKayla and Jim provided. They not only saved me thousands on car insurance but also helped me bundle my car and home insurance for even greater savings. Their professionalism, knowledge, and dedication made the entire process seamless. I’m truly grateful for their outstanding support and highly recommend their services to anyone looking for quality insurance solutions!”"
We responded:
"Thanks for that great review, David! I’m so happy that Jim and McKayla were able to save you so much money by bundling your auto and home insurance with us. Our team is committed to providing outstanding service to our customers. Thanks for giving us the opportunity to earn your business!"
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Emilee Ridgway

November 14, 2024

5  out of  5
rating by Emilee Ridgway
"We had been talking to so many agents about insurance for our home and cars. The price was outrageous and the people confusing to talk to. Emily was so awesome to work with and got us the BEST rates. Thank you Emily!!"
We responded:
"Thank you, Emilee!!! We appreciate you giving us a chance to earn your business for auto and homeowners insurance! "
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Nick Ridgway

November 14, 2024

5  out of  5
rating by Nick Ridgway
"My wife and I were in a bind. Purchased a new home along with having three cars, all was costing us an arm and leg. But, We called State Farm for assistance, and Emily Ashford went above and beyond to get us in a good position. Securing both a better policy for our home (more coverage), and getting us a reduction on our auto premiums. Saving us more than $1k a year!!! Thank Emily. Highly recommend her, and the Arty Pagan State Farm agency as a whole! They wont disappoint."
We responded:
"Thank you for that awesome review, Nick!!! We appreciate you giving us an opportunity to earn your business. I’m so happy that Emily was able to help you save a lot of money! Thanks, again!"
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Meredith Ott

November 13, 2024

5  out of  5
rating by Meredith Ott
"Emily was very helpful with consolidating all our insurance policies into one. Even with my busy schedule, she was patient and keep contact with me."
We responded:
"Thank you for that great feedback, Meredith! I’m happy that Emily was able to help you consolidate your policies with our office. Thank you for giving us the opportunity to earn your business!"
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Dayana Romero

November 6, 2024

1  out of  5
rating by Dayana Romero
"TERRIBLE el servicio al cliente! No saben como explicarte de manera educada y profesional el aumento de tu factura. No te ayudan a buscar soluciones. Decepcionada de la atencion!!! Poco profesionalismo!"
We responded:
"Dayana, thanks for your feedback and for giving us a chance to address your questions. I believe that we addressed your concerns with our last phone call. If not, please email or call me again and let me know. Once you sign the form that was missing, your premium can be adjusted. Insurance premiums have risen sharply over the past few years due to inflationary pressures, increased claim activity due to a substantial increase in Florida drivers and accidents, and significant increases due to rising claims from hurricanes, hail, and other weather-related activity. Thanks, again, for giving us the chance to answer your questions. "
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michael svizzero

October 22, 2024

5  out of  5
rating by michael svizzero
"New State Farm customer and received great service from this agency which led me to go with them for my policy. Recently I called to make a policy update and got someone on the phone immediately. Sent them information through email and it was completed promptly. Really happy with the customer service at this location."
We responded:
"Thank you for that great feedback, Michael! We sincerely appreciate you giving us the opportunity to earn your business. "
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Charles Haney

October 17, 2024

5  out of  5
rating by Charles Haney
"A joy to deal with!"
We responded:
"Thank you, Charles!!! We appreciate you giving us a chance to earn your business. "
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Ramon Ruiz

October 6, 2024

4  out of  5
rating by Ramon Ruiz
"Pretty big place, and they took care of me as soon I walked in. Unfortunately, I have to cancel my car insurance with them after 8 plus years because it went up 3 times in the last year and half. But thank you for all those years 👍"
We responded:
"Ramon, thank you for being a loyal customer for so many years. I understand that insurance premiums have risen significantly over the past few years. I’m happy to say that we have a rate decrease coming at the end of October, and we will do our best to win you back as a customer. 😃Thanks, again, and best wishes. "
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A S

September 18, 2024

5  out of  5
rating by A S
"Emily did an amazing job to get me a homeowners insurance on very short notice. She handled everything professionally and in a timely manner to ensure all the inspections, communications between insurance and mortgage company, and paperwork was completed properly. Also, Emily had very good customer service skills and only contacted me in the manner I requested (i.e. email, phone calls, etc). Overall it was a great experience."
We responded:
"Great feedback! Thank you so much. I’m very happy that Emily made getting homeowners insurance such a positive experience for you! Thanks for giving us a chance to earn your business! "
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Mike Henry

September 13, 2024

5  out of  5
rating by Mike Henry
"When you get exceptional support I feel it’s worth letting others know. Emily is just that, exceptional! I was transferring car title and insurance over to my son and needed a State Farm agent in my son’s home state. I was put in touch with Emily and not only did she take care of everything, she patiently stepped thru the various coverages, explaining and answering questions. Her personality, knowledge, response time and attention to detail are exceptional! I feel my son now has a “friend” he can reach out to if need be. Thank you Emily!!"
We responded:
"Thank you, Mike! Emily does a fantastic job for us. I’m so happy that she was able to help your son get established here with his car insurance. I enjoyed meeting and speaking with you and your family. Thanks for giving us a chance to earn your business. "
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Amy Nye

September 11, 2024

5  out of  5
rating by Amy Nye
"McKayla was informative and helpful without being pushy. I wasn’t real interested in getting more quotes that were too high, but she handled it just right and I made the switch to State Farm!!!"
We responded:
"Thank you, Amy! I’m so glad that McKayla was able to help you make the switch easily. Thank you for giving us a chance to earn your business!"
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Amber Lewis

August 26, 2024

5  out of  5
rating by Amber Lewis
"Makayla was a pleasure to work with and just saved me so much money! Definitely recommend giving her a call! Thanks Makayla."
We responded:
"Thank you for your great feedback, Amber! So happy that McKayla was able to save you so much money! We appreciate you giving us the opportunity to earn your business."
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Ruth Cain

August 1, 2024

5  out of  5
rating by Ruth Cain
"I’ve had State Farm for at least 35-40 yrs and they e always been very helpful!!"
We responded:
"Thank you, Ruth! We appreciate you and your family placing your trust in our office for so many years!"
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Krishna Patel

July 19, 2024

5  out of  5
rating by Krishna Patel
"I cannot say enough great things about McKayla! We were on a time crunch for home insurance quotes and not only was she quick in getting us a great quote but she was able to help us find additional discounts and switch our car insurance to a rate almost 1/2 the price of our current policy. Thank you, McKayla for being to patient and attentive throughout the entire process!"
We responded:
"Thank you, Krishna! I’m very happy that McKayla was able to get the quote to you so quickly and that we were able to add your auto insurance for 1/2 the price of your current policy. Thank you for giving us the chance to earn your business!"